SimpleTix v. TicketSpice: The Features Make the Difference When Picking Alternatives to Eventbrite
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Riley Manning has worked as a travel and entertainment writer for more than 10 years. Today, he writes about unique events and the technology that helps make them happen.
Bumping along on the hayride tractor, picking the perfect pumpkin, or standing around the campfire roasting marshmallows and sipping steaming cocoa—this is how your attendees want to interact with your farm! Instead, many guests spend their time messing around on a farm’s clunky and unresponsive ticketing webpage; wasting their precious time or experiencing enough frustration that they don’t even purchase a ticket. Choosing the right event ticketing software can make or break the experience of the attendees you host. The first point of contact you have with many of these potential, life-long customers is through your event ticketing app. As they move through the ticketing process, you begin the attendee’s farm event journey and start to nurture customer loyalty and the desire to share their experiences with their social network. When you begin to consider different Eventbrite alternative platforms, it is important to keep in mind the functionality you need to run your farm-based events. SimpleTix leads the alternatives to Eventbrite, and the features are what make this platform stand out.
Eventbrite Alternatives that Play Well with Square.
Not all ticketing solutions were created equal; the proof is in the features of the system. Some alternatives to Eventbrite have a bit of a rocky reputation among event planners and managers. For example, TicketSpice has made many promises to their customers that they just haven’t been able to deliver on. Unfortunately, these broken promises have led to integration hiccups for event planners seeking a top-performing Eventbrite alternative. Several of these speedbumps have involved compatibility with Square, and as of this writing, these issues haven’t been resolved, creating needless friction points and unnecessary workarounds.
But it’s not just the farm event managers that have been slighted in these oversights. Customers have been affected as well. In today’s app-hungry consumer base, your event ticketing software must have the functionality that your attendees have come to expect. And of all the modular components that fit into your platform, seamless integration with Square should be at the top of your list.
Being a Square partner matters. Square does the heavy lifting when it comes to easing your financial operations at your farm. Square is almost universally recognized as a quality and trusted product by your customers. On the back end, Square generates sales, inventory, and food preparation reports with ease and accuracy. As a Square partner, you get paid immediately and don’t have to wait for several weeks for your ticket sales to post to your bank account. This financial flexibility provides your farm with positive cash flow that you can leverage when sudden needs pop up.
Unlike TicketSpice, SimpleTix can accept Square gift cards online. This functionality greatly expands your market segment and makes the customer experience even smoother by increasing the number of payment options patrons can use. Additionally, the integration allows you to upsell Square Catalog Items; merch your ticket purchasers may not even know exists.
Issues that arise with other Eventbrite alternative ticketing systems’ Square integrations delay the time it takes to get paid. SimpleTix adopters simply don’t face these issues. The integration is seamless. This is just one of the features that make SimpleTix stand above other alternatives to Eventbrite.
Communicate with your attendees for free
Farm event operators need to be able to communicate with event attendees. Weather, road construction around the farm, or even farm equipment maintenance can affect a customer’s experience, and you need to be able to quickly and confidently communicate any issues that may pop up in this regard.
One of the most desired features of SimpleTix is the messaging options. Through the platform, SimpleTix offers free communication with your attendees. Messages can be delivered through a myriad of options (text, email, etc.), and emails can include all sorts of marketing or messaging possibilities, such as invitations to future events, survey follow-ups, and last-minute sales offers for underperforming dates. TicketSpice charges $.02 per email, which can stack up quickly for a busy farm event operation. Restrictions like these can limit your marketing and communications initiatives and campaigns.
Season Tickets and Peak/Off-Peak Pricing and Ticketing
As a farm event operator, you understand the concept of building customer loyalty to your operation and the connection that is established when they purchase season tickets. Not only is this ticketing option a fantastic revenue stream, but it also moves your attendee past the “one-off event” and creates a lasting bond with them, their families, and their friends. By making a community of season ticket holders, you create year-after-year attendees; a captive market that devours your newsletters and emails and demonstrates their loyalty by purchasing merchandise, apparel, and concession upsells while at your events. SimpleTix even requires the purchaser of the season pass to upload a selfie; first, to dissuade “pass sharing” between attendees; and second, to foster a deeper connection with the farm. Season ticketing is not an option supported by TicketSpice, so users of that platform miss out on all the opportunities created by this subclass of ticketing.
Peak and off-peak ticket types are very important options for farm operations. Everyone wants a hayride through the pumpkin patch on weekend dates and doesn’t mind paying a premium for those specific time slots. But other customers may be more inclined to purchase a ticket to a Tuesday afternoon tractor ride if a discount was applied to that specific time. Or consider a year when Halloween falls on a Monday. Tuesday is typically a slow night of the week for events, but premium pricing would be warranted on a holiday. By providing off-peak pricing, your farm can create more revenue by enticing customers to consider these dates.
SimpleTix allows vendors to create peak and off-peak ticket types with ease and apply them to specific days and/or dates for ticket sales. TicketSpice makes peak/off-peak ticketing more difficult to achieve. Permissions, integrations, and ticket codes bog down the system on their platform, and the user-friendly interface and workflows found in the SimpleTix platform are absent in TicketSpice.
Reduce your headaches and focus on your fantastic farm events!
When selecting an alternative to Eventbrite for your event ticketing needs, look beyond the flashy sales videos and canned customer comments. SimpleTix is the leader in event ticketing software and allows the users (both operator and attendee) more options, functionality, and seamless Square integration than the competitors in their field. SimpleTix just runs as it should; you don’t need to monkey around with additional updates or workarounds. It is exactly the ticketing solution that you need! By deploying SimpleTix for your farm event ticketing software, you create more space in your day so you can focus on what matters; delivering impactful, engaging, and memorable experiences, year after year, for your appreciative, loyal attendees.
SimpleTix has offered an affordable, premium event ticketing platform that outperforms Eventbrite and similar apps for over 12 years. Compared to the competition, SimpleTix offers better options at a better price point. To learn more, call us at +1 (855) 550-3670 or email us here.
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